Panchobon Art Resort, Santiniketan

At Panchobon Art Resort, Taltor Road,Santiniketan Pin 731235 West Bengal India, we are committed to protecting the privacy and security of our guests, website visitors, and all individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort, our website, or communicate with us.

Information We Collect

We may collect the following types of information:

• a) Personal Information
  • Full name
  • Phone number
  • Email address
  • Postal address
  • Government-issued ID (as required by law for guest check-in)
  • Payment information
  • Booking details (dates, number of guests, room type)
• b) Automatically Collected Information

  When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and usage data

How We Use Your Information

We use the collected information to:

• Process and confirm bookings
• Provide guest services
• Communicate important updates
• Improve our website and services
• Ensure compliance with legal obligations
• Handle inquiries, feedback, or complaints
• Send promotional or marketing communications (only with your consent)

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data:

• With service providers (e.g., booking engines, payment gateways)
• To comply with legal or regulatory requirements
• With law enforcement upon valid legal request
• In case of business transfers (e.g., merger or acquisition)

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., guest records for compliance with local regulations).

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or destruction. However, no method of transmission over the Internet or method of storage is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or outdated information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

Cookies Policy

Our website may use cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third-party sites.

Children’s Privacy

We do not knowingly collect data from children under the age of 18 without parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

• Panchobon Art Resort, Taltor Road, Santiniketan, Birbhum,West Bengal India,Pin 731235,
• Phone: 09593000123
• Email: mallik.tapos@gmail.com
• Website: www.panchobon.com